Information management for the legal sector
Enjoy ready access to your paper and digital records while keeping them secure against loss, theft, or data breaches.
Paper vs pixel? Painful paper, perilous pixels
Moving paper records around carries inherent risks.
Lost and mishandled records are the stuff of regulatory nightmares. And client records need to move between offices or taken to court. But hybrid working ramps up your risk; documents are taken home, left on a train, thrown away unshredded or unredacted. Or eaten by a dog with an appetite for regulatory non-compliance. You’d love to mitigate that risk and dive into the benefits of going digital. But paper isn’t going anywhere. Sometimes certain courts, practice areas, fee earners, or even clients just want a paper file.
And every merger and acquisition comes with its own influx of paper too.
Mergers and acquisitions
When two firms love each other very much, they create something very special. It’s beautiful, but you’re left clearing up its mess.
New records everywhere. Paper, digital, or both, you’re left wrapping your head around different filings systems, different data capture policies, different document management systems. You’ve no idea what’s in the stacks of boxes or folders and the task of finding out gives you nightmares.
Does this mean you’re never getting any sleep again?
Not at all. Because we don’t do mere information management. We do problem solving information.
When you’ve got a problem, it’s our job to find the answer.
From account managers to delivery drivers, from warehouse operatives to CEOs, our entire team works from the same philosophy of being problem solvers: we take ownership of your problems and coming back to you with prompt solutions.
Sometimes those solutions are the tried and tested answers you’d expect from the largest UK-owned information management company, with 30 years’ experience working for our customers.
Other times, those solutions might be something entirely new. So when customers come to us asking if we can get their paper and digital files working for them, you can feel confident we’ll come up with the answer that works for them.
Getting paper and pixel to work together
Getting rid of paper isn’t always the answer.
Which is why better information management doesn’t always mean replacing every scrap of paper with a digital scan. Nor will we tell you that you’re stuck with paper forever.
Instead, we’ll listen to what you need and work with you to make sure your information management fits the bill. And, whether you need to manage paper records, digital records, or a hybrid of the two, we’ll help you do just that.
No more messy workarounds to get digital files into a Document Management System designed for paper. No more confusion over retention periods. No more worries about hybrid working.
Just straightforward information management that makes it easy to find your records, get your hands on them, and keep them safe.
A hot wash for risk
Better information management can shrink your risk.
Because when your record keeping is haphazard, you’re at risk of losing your clients’ trust and of falling foul of ever-increasing privacy regulations. But we also know that moving to a new system feels like a risk too.
After all, losing files in a transition isn’t an option.
But your fears will be given the decade off thanks to our expert handling of both your paper and your data, making sure nothing is missed, lost, or damaged in any transition. Once that transition is complete, barcode tracking, intelligent data capture, and clear retention policies will make it easier to find the file you’re looking for – as well as demonstrating a clearer audit trail for the regulators.
Speaking of regulators, you can keep them happy with our approach to accreditations, keeping you compliant with everything from ISO 27001 and ISO 223001 to Cyber Essentials+. And our cutting-edge security measures prove your compliance with data privacy legislation while keeping all the nosy parkers out of your clients’ business.
Going digital at your pace
Ready to go digital? We’ll make sure you do it on your schedule.
A successful digital transformation doesn’t have a giant on/off switch behind it. In fact, the best transformations feature everything from pilot projects that test your systems and processes to staggered roll-outs to ensure everything is working as it should.
We’ll work with you to make sure your digitisation moves at a pace that’s right for you. Whether that means our Scan on Demand service that digitises files only when they’re requested, pilot projects that test your systems and processes, to phased scanning by department or business area. And Digital Mailrooms keep your office paperless by taking all incoming correspondence, scanning it, and routing it to the right individual.
What we’ll never do is push you to digitise when it isn’t suitable. Wherever you need paper records, we’ll keep them safe, secure, and accessible, while making sure you enjoy as many benefits of digital as you want to.
“Restore Information Management makes us feel looked after and appreciated as a client, whereas our old supplier viewed us as just a number.”
Luke Gillespie, Facilities Manager at Royds Withy King LLP
Look we did it for Co-op
Co-op Legal Services saved time, money, and space with Restore Information Management (and created greater security, too!)
Co-op Legal Services is one of the UK’s leading multi-disciplinary legal firms, with over 300 staff and legal practices including probate, employment, and conveyancing.
But handling so much paper, combined with the inefficiencies of manual processes, was costing the business time and money. Sometimes post arriving at 8am wouldn’t reach a case handler until late in the day, and there was a high risk of lost or mishandled documents.
So we helped implement digital processes, freeing up essential staff resources to be redeployed elsewhere in the business.
Information Management for legal eagles
If you’re ready to get a better handle on your records, get in touch with a member of our helpful team. They’ll listen to your needs and work with a dedicated account manager to create an information management plan that reduces your risk and saves you time, money, and space.
Get in touch todayLegal Sector Case Studies
